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Job Description:

If you both like to work independently and also like to work in a team, this is a suitable job for you. Travel Consultant is responsible for assigning accounts/ end-clients, acting as point of contact for the B2B/ end clients from making proposals, involving in consulting phase, overlooking the confirmed bookings, and giving proper feedback to the B2B agents/ end-clients. Besides, Travel Consultant will be involved in all phases to ensure bookings from the assigned accounts/ agents are well-arranged and make the agent/ end-clients feel happy and want to send more bookings/products or even refer us to new accounts/clients.

Responsibilities:

• Handle specific requests from B2B partners and B2C clients: consult, organize programs, and coordinate directly with Tour Operators, FIT clients to propose programs including Vietnam, Laos, Cambodia, Myanmar, Thailand or other countries. Implement agreed sales activities with Clients.
• Draft itineraries/tour proposals and do quotations especially for FIT/GIT enquiries.
• Follow up clients’ inquiries via email, phone or in person.
• Involve and responsible for sending/checking/following up invoices of accounts being in Charge.
• Be in charge of documentation and filing of bookings.
• Monitor and prepare sales reports.
• Inspect hotels and other services. Monitor tourism news and magazines regarding new destinations and tourist developments.
• Plan and execute direct sales activities, under direction of direct supervisor.
• Work closely with the Sales/Consulting, Operations, Contracting and Accounting department to ensure smooth operations within the company.
• Coordinate and organize special events and MICE projects (if required for certain projects);
• Responsible for Customer Care and Acquisition of new clients.
• Develop new travel programs and products.

Qualifications:

• Minimum of an Undergraduate degree in Tourism/Hospitality, or equivalent experience.
• Completed training as a tourism clerk or travel agent (preferred).
• Good communication skills and speak fluent German & English.
• You are enthusiastic, team-oriented nature & a high affinity for internet & mobile topics.
• More than 3 years of in-depth experience in the business travel sector.

To apply, please send your resume to [email protected]. We look forward to welcoming you to our team of event professionals!