Career with Terraverde German Department

Travel Consultant – German Department

  • 04/Apr/2024
  • nhu.le
  • 0 Comments

About this role

If you both like to work independently and also like to work in a team, this is a suitable job for you. Travel Consultant is responsible for assigning accounts/ end-clients, acting as point of contact for the B2B/ end clients from making proposals, involving in the consulting phase, overlooking the confirmed bookings, and giving proper feedback to the B2B agents/ end-clients.

Responsibilities

  • Understand the characters of B2B partners that he/ she is in charge and keep the bookings following guidelines set by B2B partners.
  • Handle specific requests from B2B partners and FIT clients: receiving requests, organizing tour programs, quotation and coordinating directly with Tour Operators.
  • Follow-up cut-off date, booking status with B2B partners and FIT.
  • Follow up on clients’ inquiries via email, phone and
  • Involved and responsible for sending/ checking/ following up confirmation and invoice of accounts being in charge.
  • Supervise the operation process to ensure the booking is executed correctly and runs smoothly
  • Make decisions while the tour gets troubled and clients are on tour or for additional expenses.
  • Involve in the booking execution in other destinations besides
  • Maintain customer care for B2B partners and FIT
  • Review and keep the existing products up-to-date and

Benefits

  • Work in a friendly working environment.
  • Flexible working time/ hybrid working. Details will be shared in the interview.
  • 13th month salary up to the business performance of each year.
  • Regular health check-ups.

Qualifications

  • Minimum of an Undergraduate degree in Tourism/Hospitality, or equivalent experience.
  • Excellent in speaking and writing.
  • Flexible, mature, and showing “can- do”.
  • Proficiency in English is an advantage.

Please submit your Resume and Cover Letter to [email protected].

We look forward to welcoming you to our team.

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